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FlatOutCare – Terms & Conditions
Overview
Welcome to FlatOut! The terms "we," "us," and "our" refer to FlatOut. FlatOut operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with an organized shopping experience (“Services”). FlatOut is powered by Shopify, enabling us to provide the Services to you.
The terms and conditions below, along with any policies referenced within them (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [link]. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.
Section 1 – Access & Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any minor dependents to use the Services through devices you own or manage.
To use the Services—including browsing our online stores or purchasing any products—you may be required to provide certain information such as your email, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and all activities under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We make every effort to display accurate product information on our online store. However, product colors or appearance may vary depending on your device and its settings.
We do not guarantee that the quality or appearance of any product or service will meet your expectations or exactly match what is displayed on our website.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time or to limit quantities to any person, region, or jurisdiction on a case-by-case basis.
Section 3 – Orders
When you place an order, you are making an offer to purchase. FlatOut reserves the right to accept or reject your order at its sole discretion. Your order is not accepted until we confirm it.
We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as FlatOut may not be able to accommodate cancellation requests once an order has been accepted.
If we reject, modify, or cancel your order, we will attempt to notify you via email, billing address, and/or phone number provided at checkout.
Your purchases are subject to our Refund Policy [link].
You represent and warrant that your purchases are for personal or household use only and not for resale or export.
Section 4 – Pricing & Billing
Prices, discounts, and promotions are subject to change without notice. The price applied to your order will be the price shown at checkout and confirmed in your order email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
You agree to provide accurate and up-to-date purchase, payment, and account information for all purchases. You agree to promptly update your information—including email, credit card numbers, and expiration dates—so we can process your transactions.
You represent and warrant that:
(a) credit card information you provide is valid and accurate,
(b) you are authorized to use the card,
(c) your card company will accept the charges, and
(d) you will pay all charges incurred, including taxes and shipping where applicable.
Section 5 – Shipping & Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, weather, or events beyond our control. Once products are handed over to the carrier, ownership and risk of loss pass to you.
Section 6 – Intellectual Property
All content on our Services—including trademarks, text, graphics, images, product reviews, audio, video, and site design—is owned by FlatOut, its affiliates, or licensors, and is protected under intellectual property laws.
You are permitted to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, perform, publish, or transfer any materials without our written permission.
Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
FlatOut’s logos, product names, and designs are trademarks of FlatOut or its licensors. Shopify’s names and logos are trademarks of Shopify. All other marks belong to their respective owners.
Section 7 – Optional Tools
We may provide access to optional third-party tools that we do not monitor or control.
You acknowledge that such tools are provided “as is” and “as available,” without warranties or endorsements. We are not liable for your use of optional third-party tools.
Your use of any optional tools is entirely at your own risk and discretion.
Future new features or tools introduced through the Services will also be subject to these Terms.
Section 8 – Third-Party Links
Our Services may include content or links to third-party websites. We are not responsible for evaluating or monitoring the accuracy of any third-party content.
If you choose to leave our Services to access third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to third-party websites or purchases. Review third-party policies before engaging in any transaction.
Section 9 – Relationship with Shopify
[Merchant Note: This section accurately describes the relationship with Shopify and should not be removed.]
FlatOut is powered by Shopify, but all sales are made directly between you and FlatOut. Shopify is not responsible for any aspect of your purchases. You expressly release Shopify from any claims or liabilities related to your transactions with FlatOut.
Section 10 – Privacy Policy
All personal information collected through the Services is governed by our Privacy Policy [link] and may also be subject to Shopify’s Privacy Policy.
Shopify may collect, process, or transfer your information to other countries in order to provide and improve the Services.
Section 11 – Feedback
If you submit any ideas, suggestions, reviews, or content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute it for any purpose, including commercial use.
You represent and warrant that:
(a) you own or have rights to the Feedback,
(b) you disclosed any compensation received, and
(c) the Feedback complies with these Terms.
We may—but are not obligated to—monitor, edit, or remove unlawful or inappropriate content.
Section 12 – Errors, Inaccuracies & Omissions
Occasionally, our Services may contain errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors or cancel orders at any time without notice.
Section 13 – Prohibited Uses
You may only use the Services for lawful purposes. You may not use the Services to:
• break laws
• violate intellectual property rights
• harass or abuse others
• transmit harmful code
• impersonate others
• spam or scrape data
• interfere with security features
We may suspend or terminate your account at any time if you violate these rules.
Section 14 – Termination
We may terminate your access to the Services at any time, without notice. You remain responsible for all charges up to the date of termination.
Sections relating to intellectual property, feedback, termination, disclaimers, liability limits, and other surviving clauses remain in effect.
Section 15 – Disclaimer of Warranties
Unless expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
We do not guarantee uninterrupted, error-free, or secure use of the Services.
Some jurisdictions do not allow warranty disclaimers, so these limitations may not apply to you.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, FlatOut, Shopify, and their affiliates will not be liable for any direct or indirect damages, including lost profits, lost data, or replacement costs arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold FlatOut and Shopify harmless from any claims arising out of:
(1) your breach of these Terms,
(2) violation of any law,
(3) your use of the Services.
We may control the defense of such claims at your expense.
Section 18 – Severability
If any provision of these Terms is found unenforceable, the rest remains in effect.
Section 19 – Waiver; Entire Agreement
Failure to enforce a right does not constitute a waiver. These Terms constitute the entire agreement between you and FlatOut.
Section 20 – Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.
Section 21 – Governing Law
These Terms are governed by the laws and courts of the jurisdiction where FlatOut’s headquarters are located.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms
You can review the latest version of the Terms at any time. We may update these Terms at our discretion. Your continued use of the Services after changes constitutes acceptance.
Section 24 – Contact Information
Questions regarding the Terms should be sent to:
📧 flatoutcare@gmail.com
FlatOut – Customer Support
Email: flatoutcare@gmail.com