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Shipping Policy – FlatOutCare

Thank you for shopping with FlatOutCare! We are committed to delivering your order quickly, safely, and efficiently across all local areas.

Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times

Shipping fees will be calculated and displayed at checkout.

Estimated Delivery Time:

  • Local Orders: 2–5 business days
    Delivery times may vary depending on your location and courier availability.

Order Confirmation & Tracking

  • Once your order is shipped, FlatOutCare will send you a shipping confirmation email including your tracking number.

  • Tracking information may take up to 24 hours to update.

Incorrect Address Disclaimer

Please ensure that the shipping address entered at checkout is accurate.
FlatOutCare is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Shipping Delays

FlatOutCare is not responsible for delays caused by:

  • Courier issues

  • Weather conditions

  • Peak seasonal periods

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours with:

  • Your order number

  • Photos (for damaged items)

We will assist you promptly.

Contact Us

For any shipping-related inquiries, feel free to contact us:
📧 flatoutcare@gmail.com

📞 01035303233